How do I change my password?

Click on the "person" icon at the upper right corner of the website.  Choose “Change password” and you can change your password there.

If you don’t remember your password, click on the person icon at the upper right corner of the website, scroll down and choose “Forgot password.”

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How do I cancel a class I've signed up for?

Log into your account at havasustitchers.com.  (This task is not possible to do on the Wild Apricot app on your cell phone.)

Go to your profile by clicking on the person icon at the upper right corner of the website and scroll down to “View profile.”  You should see your membership card for Havasu Stitchers. 

Then click on the tab that says “My event registrations.”  You will see a list of all the events you have registered for.

Scroll down to locate the event you wish to cancel, move your mouse over that event, and click on the event.  Scroll down to the “Already registered” link, and click on that. 

A new screen will open up and there will be a “Cancel registration” button.  Click on that button and give your reason for canceling the registration.  Select “Cancel registration” button again, and a new screen will appear and show a confirmation of a successful cancellation.

IMPORTANT:  If you do NOT see a "Cancel registration” button, then that particular class must be canceled through the Education Chair and/or Webmaster.  Please contact the Education V.P. to cancel those classes and/or events.

Your fee will now appear as available to be used for a future event.  You MUST CHOOSE and APPLY the funds for any future event or invoice as explained below.

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How can I apply a credit to an event/class?

First go to the event you would like to sign up for and sign up online but do NOT pay the invoice.  You need to go to a different screen to transfer the credit amount.

Now go to your profile by clicking on the person icon at the upper right corner of the website and choose “View profile.” 

Click on the tab that says “Invoices and payments.” 

Outstanding invoice amounts appear in RED and credit amounts appear in BLACK.

Members can now select the invoice and credit you want to use by placing a check in the TINY box to the right of the amounts. You need to check BOTH the invoice amount AND the credit amount.

After choosing the appropriate boxes, do ONE of the two following instructions:

(1)  If the credit amount is less than the selected invoice amount, click on the “Pay online” button.

(2)  If the credit amount equals the invoice amount, click on the “Settle” button. (Think of the word "settle" as "transfer.")

** If you cannot figure it out, don't worry!  The Webmaster can help you.  :-)

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How do I add a profile picture to my account?

Log into your account at havasustitchers.com.

Go to your profile by clicking on the person icon at the upper right corner of the website and scroll down to “View profile.”  You should see your membership card for Havasu Stitchers. 

Click on the "Edit profile" button. Scroll down to the Avatar option. Click the button that says Choose File.

If you already have an avatar picture, you can click the Remove/change button.

Scroll back UP and click on the Save button.

If you have a question you'd like answered and added to this list, please send your question to webmaster@havasustitchers.com.